• Are you the official car park?
Yes, this is the booking system for the official car park at The Handmade Fair 2018, The Green at Hampton Court Palace.
• Where is the car park?
The main car park (green) is located on The Green at Hampton Court Palace, by the event site. We do have an overflow car park (blue) located 10 minutes’ walk from the show site. Parking spaces will be allocated on a first come first served basis. If using sat-nav, the postcode to use is: The Green at Hampton Court Palace: KT8 9BU. Please follow the yellow AA signs that will direct you towards the event entrance.
• What car park will I be parked in?
Spaces are allocated on a first come, first served basis. Cars will be initially be parked within a green field site adjacent to The Handmade Fair event, and when this car park becomes full, guests will be directed to a second green field a few minutes’ walk from the entrance.
• What time do car parks open & close for the event?
The car parks will be open from 8:30am to 7:00pm and cars will not be permitted to be left overnight. Last entry for cars arriving to the Fair is 5:00pm.
• How much does the parking cost?
Pricing shown per event in advance is £8.80 per car and £16.50 for minibuses. Prices on the day are £10.00 per car and £20.00 per minibus, so please book in advance. The tariff boards are displayed on entry to the car park. These prices include all fees.
• If I leave the car park, can I come back in?
You are welcome to enter the car park on foot throughout the day to access your car, but once your car has left the car park there will be no re-entry.
• Do you have disabled (blue badge) parking?
Yes, we do. Blue badge parking is found near the front of the parking area. Due to this being private property there is no free parking for blue badge holders and tariff charges per car still apply.
• What payment methods do you accept?
We accept most major debit and credit cards (Visa credit, Visa debit, Mastercard and Maestro). We use a secure third party payment provider who will never share your payment details with us, ensuring a secure payment experience. Please note American Express is not accepted. On the event day we will utilise a PDQ machines which may lose GPS signal as the event is based within a green field site therefore cash payment will also be accepted.
• How will I know if I have booked successfully?
Once your order has been processed and payment accepted you will receive a booking reference number by email, this is your proof of purchase and receipt. You will need this to access the car park. We advise that you either print off, or show on your smart phone for access to the car park. The car park staff will have a full list of pre-booked customers.
• Can I bring a different car to the one I booked?
You may change your vehicle details by going into the ‘My Booking’ option
• Can I change the date I have booked for?
You may change the date of your event by going into the ‘My Booking’ option
• Can I get a refund on my booking?
Bookings are non-refundable except in the case of the cancellation of the event
• How long does it take to exit the car parks?
Exit times can vary depending on the traffic in the area at the time which is beyond our control, but we will do what we can to make sure the process is as quick as possible.
• I’m an exhibitor, do I have to pay and where do I park?
Please contact the event organiser directly to receive your access and parking information. Exhibitors do not have to pay for parking and will be parked within a separate area to the visitor car park. Please email email@example.com for further details.
• What do I do if parking runs out?
We have a large amount of parking available within both the green and blue car park, however if these car parks fill to capacity, there are alternative car parks in the area. We recommend visiting https://en.parkopedia.com/ to find your nearest alternative parking option.
For further information for a particular venue, please follow one of the site specific help pages below:
If you prefer, please email any queries to firstname.lastname@example.org
Many thanks The CSP